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When submitting a support question, please include the following information:

  • What software and version you're using2
  • The version of Microsoft Windows that you're using
  • If you've encountered a problem in our software, please try to supply the exact steps to reproduce the problem
  • Please supply a valid e-mail address if you wish us to contact you back
1 Please type the letters in the silver area in the security Text box. This will help reduce spam.
2 Whenever possible please always use the latest version of our software

We respect your right to privacy. Your information, any information given to us, including your e-mail will not be given to any other companies without your express consent.